LEGAL NOTICE

Definitions

Client: any professional or natural person capable within the meaning of Articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services: https://cryocenterbasel.com/ provides Clients with:

Content: All elements comprising the information on the Site, including text – images – videos.

Client information: Hereinafter referred to as “Information” which corresponds to all personal data that may be held by https://cryocenterbasel.com/ for the management of your account, customer relations, and for analysis and statistical purposes.

User: Internet user connecting to and using the aforementioned site.

Personal information: “Information that makes it possible, in any form whatsoever, directly or indirectly, to identify the natural persons to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Presentation of the website.

In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 for confidence in the digital economy, users of the website https://cryocenterbasel.com/ are informed of the identity of the various parties involved in its creation and monitoring:

Owner: SA CryoCenter Basel AG – Aeschenvorstadt 48 4051 Basel
Publication manager: Angelo LAVANGA – [email protected]
The publication manager may be a natural person or a legal entity.
Webmaster: Jérémy BILLEY – [email protected]
Host: Infomaniak – Rue Eugène-Marziano 25 1227 Les Acacias +41844551155
Data Protection Officer: Angelo LAVANGA – [email protected]

2. General conditions of use of the site and services offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not reuse, transfer, or exploit for their own benefit all or part of the elements or works on the Site.

Use of the site https://cryocenterbasel.com/ implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site https://cryocenterbasel.com/ are therefore invited to consult them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://cryocenterbasel.com/, which will then strive to communicate the dates and times of the intervention in advance. The website https://cryocenterbasel.com/ is regularly updated by the person responsible. Similarly, the legal notices may be modified at any time: they are binding on the user, who is invited to refer to them as often as possible in order to become acquainted with them.

3. Description of services provided.

The website https://cryocenterbasel.com/ aims to provide information regarding all activities of the company. https://cryocenterbasel.com/ endeavours to provide information on the site as accurately as possible. However, it cannot be held responsible for omissions, inaccuracies or deficiencies in the update, whether of its own making or that of partner third parties who provide this information.

All information indicated on the site https://cryocenterbasel.com/ is given for information purposes only and is subject to change. Furthermore, the information on the site is not exhaustive. It is given subject to changes having been made since it was posted online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damage related to its use. Moreover, the user of the site agrees to access it using recent equipment, free of viruses and with a browser of the latest generation, up to date. The site https://cryocenterbasel.com/ is hosted by a service provider located within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)

The objective is to provide a service ensuring the best rate of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance, infrastructure improvement, failure of infrastructure or if the Services and Offerings generate traffic deemed abnormal.

https://cryocenterbasel.com/ and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephony equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and infringement.

https://cryocenterbasel.com/ owns the intellectual property rights and holds the usage rights on all elements accessible on the website, notably texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, by whatever means or process, is prohibited, unless prior written authorisation is obtained from https://cryocenterbasel.com/.

Any unauthorised use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability.

https://cryocenterbasel.com/ acts as the publisher of the site. https://cryocenterbasel.com/ is responsible for the quality and accuracy of the Content it publishes.

https://cryocenterbasel.com/ cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the website https://cryocenterbasel.com/, resulting either from the use of equipment not complying with the specifications indicated in section 4, or from the appearance of a bug or incompatibility.

https://cryocenterbasel.com/ also cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site https://cryocenterbasel.com/. Interactive spaces (possibility to ask questions in the contact area) are made available to users. https://cryocenterbasel.com/ reserves the right to delete, without prior notice, any content posted in this space that would violate applicable French legislation, particularly data protection provisions. If necessary, https://cryocenterbasel.com/ also reserves the right to hold the user civilly and/or criminally liable, especially in the case of racist, abusive, defamatory, or pornographic messages, regardless of the medium used (text, photograph, etc.).

7. Management of personal data.

The Client is informed of regulations concerning marketing communication, the Law of 21 June 2014 for confidence in the digital economy, the Data Protection Act of 6 August 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Data controllers

For Personal Data collected in connection with the creation of the User’s personal account and their navigation on the Site, the data controller is: CryoCenter Basel AG. https://cryocenterbasel.com/ is represented by Angelo LAVANGA, its legal representative.

As the data controller of the data it collects, https://cryocenterbasel.com/ commits to respecting the framework of the legal provisions in force. It is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and clients, based on their consent, with complete information on the processing of their personal data, and to maintain a register of processing activities that reflects reality. Whenever https://cryocenterbasel.com/ processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which it processes them.

7.2 Purpose of collected data

https://cryocenterbasel.com/ may process all or part of the data:

• to allow navigation on the Site and management and traceability of services and products ordered by the user: connection and usage data, billing, order history, etc.
• to prevent and combat IT fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
• to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://cryocenterbasel.com/: email address
• to carry out communication campaigns (sms, email): phone number, email address

https://cryocenterbasel.com/ does not sell your personal data which is only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, correction and objection

In accordance with the applicable European regulations, Users of https://cryocenterbasel.com/ have the following rights:

• right of access (Article 15 GDPR) and correction (Article 16 GDPR), updating, completion of User data; right to lock or delete personal User data (Article 17 GDPR) when inaccurate, incomplete, ambiguous, outdated, or when collection, use, communication or retention is prohibited
• right to withdraw consent at any time (Article 13-2c GDPR)
• right to limit the processing of User data (Article 18 GDPR)
• right to object to the processing of User data (Article 21 GDPR)
• right to data portability for data provided by Users, where such data are subject to automated processing based on their consent or a contract (Article 20 GDPR)
• right to define the fate of User data after their death and to choose to whom https://cryocenterbasel.com/ must (or must not) communicate their data to a third party previously designated by them

As soon as https://cryocenterbasel.com/ becomes aware of a User’s death and in the absence of instructions from them, https://cryocenterbasel.com/ commits to destroying their data, unless their retention is necessary for evidential purposes or to comply with a legal obligation.

If the User wishes to know how https://cryocenterbasel.com/ uses their Personal Data, to request their correction, or to object to their processing, the User may contact https://cryocenterbasel.com/ in writing at:

CryoCenter Basel AG – DPO, Angelo LAVANGA
Aeschenvorstadt 48 4051 Basel.

In this case, the User must indicate the Personal Data they wish https://cryocenterbasel.com/ to correct, update or delete, identifying themselves precisely with a copy of an identity document (ID card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://cryocenterbasel.com/ by law, particularly regarding document retention or archiving. Finally, Users of https://cryocenterbasel.com/ may file a complaint with supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://cryocenterbasel.com/ undertakes not to process, host, or transfer Information collected about its Clients to any country outside the European Union or deemed “inadequate” by the European Commission without prior notification to the client. However, https://cryocenterbasel.com/ remains free to choose its technical and commercial subcontractors provided they offer sufficient guarantees in view of the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://cryocenterbasel.com/ undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not disclosed to unauthorized persons. However, if an incident impacting the integrity or confidentiality of Client Information is brought to the attention of https://cryocenterbasel.com/, it must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://cryocenterbasel.com/ does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://cryocenterbasel.com/ and subcontractors (service providers), exclusively to achieve the purposes of this policy.

Within the limits of their respective roles and for the purposes mentioned above, the main persons likely to have access to Users’ data of https://cryocenterbasel.com/ are mainly our customer service agents.

8. Incident notification

Despite all efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations at national and European levels. We commit to fully inform our clients of any issues relating to the security of their accounts and to provide them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site https://cryocenterbasel.com/ is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium to third parties. Only the hypothesis of the sale of https://cryocenterbasel.com/ and its rights would allow the transmission of said information to the potential buyer who would in turn be subject to the same obligation to preserve and modify the data concerning the user of the site https://cryocenterbasel.com/.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://cryocenterbasel.com/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, https://cryocenterbasel.com/ takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hyperlinks, “cookies” and internet tags (“tags”)

The site https://cryocenterbasel.com/ contains several hyperlinks to other sites, set up with the authorization of https://cryocenterbasel.com/. However, https://cryocenterbasel.com/ has no way to verify the content of the visited sites and therefore assumes no responsibility for